How can I troubleshoot an Altivar Machine Drive with an Output Phase Fault?

Issue:
How can I troubleshoot an Altivar Process Drive with an Output Phase Fault?

Product Line:
Altivar Machine Drive ATV320, ATV340

Environment:
All serial numbers for Altivar Machine Drive

Cause:
N/A

Resolution:
[Single Output Phase Loss] OPF1
Principle:

• This fault appears when one motor phase is lost at the output of the inverter

• Loss of a phase at the output of the inverter
• current is too low while running.  Especially when starting and stopping where the frequency is lower.

• Check the connections between the inverter and the motor
• Check output current for an imbalance in one phase

• This fault appears when 3 motor phases are lost at the output of the inverter.

• Motor not connected or motor output power is too low.
• Motor or drive output contactor is open.
• Unstable motor currents.

• Check the connections between the inverter and motor.
• If using a motor contactor set parameter OPL (motor phase loss) to OAC or turn off OPL and use separate motor overloads
  • To turn off OPL: [Complete settings] [Error/Warning handling] [OutPhase loss Assign]
• Test drive with no motor. Turn off OPL and run drive open circuit and test voltage on output for balancing
• Check motor parameters and try to apply autotuning if possible:
  • Verify and optimize the following parameters: [IR compensation] UFr, [Nom Motor Voltage] UnS and [Rated mot. current] nCr and perform [Autotuning] tUn.
• Check or extend Output Phase Loss Time Detect [OutPhaseLoss Delay] Odt
• If intermittent or able to run at times without faulting then check motor currents.